How can we help you?
Short guides for using enrutar in the office and in the field. If it isn’t here, we answer on WhatsApp.
By topic
53 articles, grouped by what you want to do.
Getting started
Sign up, invite your team and do your first appointment.
- Register and set up your organization
- First steps in the office
- First steps in the field
- Customize your organization
See all 5 articles
Work orders and appointments
Create work orders, assign them and follow each appointment.
See all 9 articles
Planning the day
Calendar, routes and what each technician sees in their day.
See all 6 articles
Customers and WhatsApp
Your customers, their appointment messages and WhatsApp chat.
See all 6 articles
Work reports and estimates
Signed work reports, estimates, articles and documents.
See all 5 articles
Team and working hours
Employees, time entries, time tracking and absences.
See all 6 articles
AI and automations
EVA, work orders from WhatsApp or email, and automatic follow-ups.
See all 5 articles
Getting around the app
Filters, tables, the command palette and notifications.
See all 8 articles
Account, permissions and billing
Your plan, who sees what and how to reach support.
Can’t find it?
A person from our team answers on WhatsApp.
enrutar in 5 minutes
The video to understand the app before reading anything.