Help Center

Teams

Teams in enrutar are used to group employees under one name. Currently their main use is to be able to mention multiple people at once in Comments.

Where are teams managed?

To access team management, navigate to:

Creating a team

Within Teams, you can create a new one from the top right:

  1. Click Create Team.
  2. Fill in the Name field.
  3. Review the preview.
  4. Select the members who will be part of the team.
  5. Save changes.

What are teams currently used for?

Teams are used for:

  • Mentioning them in comments with @ to notify multiple people at once.

  • Assigning them as assignees or operators in Work Orders and Appointments, to give access to all team members together.

  • Example: you can create a team called office and then type @office in a comment to mention the entire group.

Assigning teams to work orders and appointments

You can assign a team:

When assigning a team, each member inherits the corresponding access according to the Permission System.