My account

In enrutar, each person has an account that they use to sign in to every organization they belong to. Your email and your verified phone identify that account in all of them, and only you can change them. Administrators manage your details within their organization (name, role, permission level, boards and identifier), but not your email, your phone or your password. See Employees.

Where to find My account

Go to Settings > My account. The screen is a list: each row shows the current value and, when you click it, opens a window to change only that detail.

Account

• Name: how your team sees you in this organization.
• Email: shows whether it is Verified, Not verified or has a Pending change. To change it, confirm your identity and enter the new email; enrutar sends a confirmation link to that address. Until you confirm it, the previous email remains valid. If your email is not verified, you can send the verification email again.
• Phone: click Link phone or Change phone, confirm your identity, enter the number and click Verify new phone. Then Open WhatsApp opens a conversation with a prepared message; when you send it from that phone, the phone is verified. From this window you can also Unlink the phone.
• Password: Change password asks for the new password twice, with at least 8 characters. Changing it closes your other sessions.
• My kiosk PIN: a 4-digit PIN to clock in at workday kiosks. Avoid dates and sequences like 1234. It is a single PIN for your account, valid in all your companies, and nobody at any company can see or change it. When you change it, the previous PIN stops working and any kiosk access you had open is closed.

Confirming your identity

To change your email, phone, password or PIN, enrutar first asks you to confirm that it is you with your current password. If you have a verified phone, you can also choose WhatsApp code: you will receive a 6-digit code on that phone.

Preferences

• Language: Spanish, English or Polish. It is saved as soon as you choose it.
• Default Home Page: the screen that opens when you sign in. It only applies on the device where you choose it.
• Timezone: you can use the organization's timezone or choose a custom one. It is used, for example, in your personal notification schedule.
• Notifications: opens your notification preferences.
• Mobile Navigation: the shortcuts in the bottom bar on mobile.

On the Workday tracking plan, the default home page and mobile navigation do not appear.

At the bottom of the screen, Delete Account takes you to the page where you can request the permanent deletion of your account and your personal data.

Signing in with WhatsApp

If your account has a verified phone, you can sign in without a password:

1. On the sign-in screen, click Continue with WhatsApp.
2. Choose the country code, type your number and click Send code by WhatsApp.
3. Enter the 6-digit code you receive by WhatsApp. The code expires after 3 minutes; if it does not arrive, you can request another one after a few seconds.

Continue with Email takes you back to signing in with email and password.

If you belong to several organizations

• When you sign in, with a password or with WhatsApp, enrutar asks you to Choose organization.
• From Settings, Change organization opens another organization you belong to without signing in again.
• If another organization invites you while you are using the app, you will see a prompt where you can Accept and switch, leave it for later with Not now, or Decline the invitation.